Bringing a Labrador Retriever puppy into your family is a significant commitment that spans many years. At Earnhardt Labrador Retriever, we understand that this decision should be carefully considered, as it involves the wellbeing of both your family and our cherished puppies.
Our Commitment to Excellence
We dedicate extensive time, care, and resources to ensure our Labrador puppies receive the highest quality care from birth. Our puppies are raised in a nurturing environment with proper socialization, health screenings, and veterinary care to give them the best possible foundation for their future lives. We expect our customers to be fully prepared for the responsibility and joy that comes with raising a Labrador Retriever.
Return Policy Terms
While we strive to match each of our Labrador puppies with their perfect forever home, we recognize that unexpected circumstances may arise. If within 72 hours of receiving your Labrador Retriever puppy you find yourself unable to fulfill the commitment, we offer the following options:
Available Options
- Puppy Exchange: You may exchange your Labrador Retriever puppy for another available puppy (one-time exchange only). The replacement puppy should be within the same price range as your original purchase. This option allows you to find a puppy that better suits your household and lifestyle.
- Partial Refund Consideration: Based on individual circumstances, we may offer a partial refund of the purchase price. The refund amount will take into account various factors including the puppy's age, condition upon return, and the time elapsed since purchase. All details regarding partial refunds will be clearly communicated to ensure complete transparency.
Health-Related Returns
If a licensed veterinarian diagnoses your puppy with a serious hereditary condition within 14 days of purchase, please contact us immediately with supporting documentation. We take the health of our puppies very seriously and will work with you to find an appropriate resolution, which may include:
- Treatment options
- Replacement puppy when available
- Partial or full refund depending on the specific situation
Our Mission: Responsible Breeding and Placement
The welfare of our Labrador Retrievers remains our highest priority. Our refund policy is designed to ensure that each puppy finds a loving, permanent home while protecting both our customers and our breeding program. We appreciate your understanding and cooperation with these terms.
We are committed to supporting you throughout your journey with your Earnhardt Labrador Retriever puppy, from the initial selection process through the lifetime of your companion.
For any questions regarding this policy, please contact us directly through our website at https://earnhardtlabradorretrievers.com/.